Privacy Policy

Formal Data Privacy Statement

JG RECOMOTOR S.L with NIF B04950093 and address at Polígono dels Frares, Calle D, parcel number 46, 25190 Lleida owns this website and its content. Through this formal statement, JG RECOMOTOR S.L aims to inform users about our privacy and confidentiality policy regarding personal data provided voluntarily by clients, potential clients, or subscribers via phone, WhatsApp, email, or the various forms available on the website. www.recomotor.com.

Current Legislation

In accordance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as the European Data Protection Regulation (EU) 2016/679 of April 27, 2016 (GDPR), JG RECOMOTOR S.L and its website www.recomotor.com comply with the current legislation regarding the protection of personal and contact data of its subscribers and clients, maintaining strict confidentiality.

Ownership and Use of Data

In accordance with current data protection regulations (LOPDGDD/GDPR), as well as the law on information society services and e-commerce (LSSI-CE), the user agrees that data submitted through this website will be incorporated into files owned by JG RECOMOTOR S.L to facilitate the provision of requested services and other related services described on this website, including, if applicable, sharing with third parties solely for the strict and exclusive provision of such services, always within our sector and areas of activity.

Data Controller and DDP

The data controller of the personal data collected on www.recomotor.com is:

Purpose and Objectives of Collected Data

The collection of personal data provided by interested parties and its automated processing has the following objectives:

• Manage the sending of requested information
• Manage orders
• Provide interested parties with offers of products and services of interest
• Be able to issue quotes and invoices
• Improve user experience

To achieve these purposes, we create a commercial profile based on the provided information. However, no automated decisions will be made based on the database profiles, although automated emails, previously programmed by the data owner or their service providers/employees, will be sent to provide information regarding our services and commercial products offered through the website. www.recomotor.com, whether hosted on it or on third-party platforms.

Authorization

By using the contact forms and the email provided on the website www.recomotor.com, the client expressly authorizes JG RECOMOTOR S.L. to send commercial communications by mail and/or email and WhatsApp, as well as possible phone contact, to offer the services presented on this website.

Disclosure of Information

Whenever necessary for the proper provision of services, the client expressly authorizes JG RECOMOTOR S.L. to share their data with third parties and companies solely for the provision of such services, always within our sector and areas of activity.

JG RECOMOTOR S.L. does not sell or rent user personal data. However, when the project requires, we share data with third parties solely to provide the contracted service, for example:

• Outsourcing to other companies or professionals for optimal execution of all or part of the services
• Outsourcing logistics services
• Outsourcing tax, financial, or marketing advisory services
• Providing hosting and/or domain services
• Preparation of commercial proposals by collaborators
• In any case, JG RECOMOTOR S.L. requires subcontracted companies or professionals to sign a confidentiality agreement for personal data to ensure information security

JG RECOMOTOR S.L. cannot disclose personal information outside the above-described scope, except to identify users/clients, contact them, or take legal action against any party interfering with our rights. Circumstances in which JG RECOMOTOR S.L. may share such information include:

• When necessary to properly provide the service
• When necessary to protect the legitimate interests of JG RECOMOTOR S.L., its clients, franchisees, or collaborators
• When required by a legal authority to cooperate in a legal process
• When necessary to provide information to a legal authority

JG RECOMOTOR S.L. hosts its virtual infrastructure under a 'cloud computing' model through external web hosting services, registrars, and other national and international providers responsible for its management, adhering to Privacy Shield, a treaty between the EU and USA regarding transatlantic data transfers. Information available at https://www.privacyshield.gov/list.

Data Retention

Personal data provided on the website www.recomotor.com will be kept for ten years from the last confirmation of interest by the client.

They will also be retained while the commercial relationship exists, being deleted upon request for removal or portability by the data subject. In such cases, data will only be retained temporarily to comply with potential legal obligations. After this period, account data will be destroyed.

Legal Basis

The processing of your personal data is necessary to comply with the legal obligations derived from Royal Decree 1720/2001 of December 21, approving the implementation of Organic Law 15/1999 on the protection of personal data.

The legal basis for processing your data is the submission of forms on the website www.recomotor.com freely accepting our Privacy Policy, which indicates you have read and understood JG RECOMOTOR S.L.'s use of your data.

Data Security

If you provide your data through one of the forms on this website, it will travel encrypted via a secure server using SSL (Secure Socket Layer). However, any data transfer over the Internet may be intercepted, so JG RECOMOTOR S.L. cannot guarantee 100% security.

In accordance with current law, JG RECOMOTOR S.L. will store personal data collected and take measures to prevent alteration, loss, processing, or unauthorized access, strongly protecting client information, accounting data, and internal communications.

Personal data of clients or potential clients collected for proper service provision and follow-up is stored in our management software.

JG RECOMOTOR S.L. always safeguards the interests of clients, potential clients, users, collaborators, distributors, and suppliers to protect data from loss, misuse, or alteration.

Considering the Internet is not 100% secure, cyberattacks are possible, and third parties could gain access to your data. In such cases, JG RECOMOTOR S.L. cannot be held responsible for such acts or future actions by these parties.

Minors

This website is not intended for minors, so we explicitly request minors to consult with their parents or legal guardians.

Minors are not authorized to use our services and must not send their personal data. If JG RECOMOTOR S.L. suspects or becomes aware of a minor under 18 registering or contacting, their data will be deleted immediately.

Use of Cookies

The website www.recomotor.com uses first-party and third-party cookies on all pages. The purpose is to improve the current and future experience for users visiting the site by collecting information on user behavior.

More detailed information on cookie usage is available in our Política de Cookies.

Data Collection

Personal data processed by JG RECOMOTOR S.L. comes from the following sources:

• Our own website
• Email
• Instant messaging (WhatsApp, Skype, or Facebook Messenger)
• Postal mail
• Group companies
• Collaborators (Partners)

The categories of data processed are:

• Identification data (name and surname)
• Identification codes or keys
• Postal or email addresses
• Phone/WhatsApp
• Commercial information
• Account number
• Financial data

We generally do not collect specially protected data; if such data is received, it will be protected according to current legislation and not shared with third parties.

Rights Regarding Collected Data

Visiting our website and/or purchasing products displayed on it implies full and unconditional acceptance of the conditions in this Privacy Policy and our General Terms and Conditions of Sale.

Clients and/or users of www.recomotor.com may at any time exercise their rights of access, rectification, cancellation, opposition, and portability, as well as the right to be forgotten, by contacting JG RECOMOTOR S.L. in writing at Polígono dels Frares, Calle D, parcel 46, 25190 Lleida, or by email to info@recomotor.com. Identification via National ID (DNI) or equivalent is required.

Data subjects have the right to access their personal data, request limitation of its processing, correct inaccurate data, or request full deletion when the data is no longer necessary for the purposes collected.

Users may exercise the following rights at any time:

• Access personal data held by JG RECOMOTOR S.L. (right of access)
• Modify personal data (right of rectification)
• Delete personal data if no longer necessary (right of deletion)
• Request restriction of personal data use (right to restriction)
• Object to processing for purposes other than the contractual relationship (right of objection)
• Obtain personal data in electronic format for use or transfer to a third party (right to portability)

Additionally, you have the right to file a complaint with the Supervisory Authority (AEPD).